Floating Assistant Property Manager
Description:
Private Self-Storage facility in Pennsylvania area, has an immediate opening for a Floating Assistant Property Manager. We are looking for an individual to join our team with customer service, retail, restaurant, sales, marketing, or property management experience—self-storage is a plus! This role will primarily serve the Sharon Hill and Trevose locations. A valid driver's license and a car is required, as this person will be traveling between locations.
The Floating Assistant Property Manager will be part of a fast-growing team with an inclusive company culture and career development opportunities. In this role, you will collaborate with new and current customers to assist with their self-storage needs and rental process.
This hourly, full-time position provides weekday flexibility with partial weekends required.
Essential Duties and Responsibilities:
- Advocating for the company by showcasing our storage units, products, and promotions.
- Enhancing our community relations through local marketing outreach by engaging and utilizing our referral program and incentives.
- Converting telephone, online, and walk-in inquiries into storage rentals.
- Renting storage units, parking space, and selling store merchandise.
- Perform collection calls to tenants.
- Address tenant inquiries or concerns related to their rent payments professionally and empathetically.
- Assist in the process of setting up storage auctions.
- Daily property walks to check locks, maintain and clean building, sweep the property, clean units, ensure supplies are appropriately stocked, and perform other maintenance tasks.
- Promote our referral program to local businesses as part of our local marketing strategy.
Expectations
- Going above and beyond for our tenants and strive to uphold the company's high customer service standards.
- Being Dedicated to the company's Mission and Values - exceeding goals and maintaining a positive relationship with your team, tenants, vendors, and local community.
We offer an inclusive, supportive, and encouraging work environment along with a competitive pay structure and an excellent comprehensive benefits package, including:
- Medical, dental, and vision insurance options at an affordable rate,
- 401(k),
- Comprehensive perks-discount program across the country,
- Paid holidays and paid time off,
- Bonus opportunity
- Career growth opportunities,
- Training and development.
Requirements
- Solid communication and organizational skills.
- Basic computer skills and proficiency in Microsoft Word and Excel.
- Provide best-in-class customer service to new and existing customers.
- Retail Experience (Self-Storage a plus)
- Valid Driver's License & Reliable Transportation
- Ability to lift up to 40lb, walk, and stand for long periods.